FAQ

User Manuals
You can find all our PDF user manuals and online documentation at help.fontlab.com.
Wed, 8 Nov, 2017 at 12:00 PM
Application or Installer fails to launch on Mac — “unidentified developer” warning
Issue: “Unidentified developer” error message on Mac You get this message when launching the installer or application for a FontLab app such as Font...
Sun, 12 Nov, 2017 at 5:00 PM
User interface “corruption” in FontLab Studio / TypeTool
Issue: I am having problems with the user interface of FontLab Studio 5 or TypeTool. Some icons are missing or mislabeled, or some windows do not appear. W...
Wed, 20 Sep, 2017 at 6:19 PM
Problems with Quote or Apostrophe Characters
Issue: The wrong character is displayed when a smart apostrophe (') or quote characters (") are typed. Reason: Smart quotes (also known as cu...
Tue, 26 Sep, 2017 at 11:20 PM
How to create Emojis?
Emojis are color glyphs which follow the Unicode standard. They are present in three blocks: https://www.unicode.org/charts/PDF/U1F600.pdf https://www...
Fri, 5 Feb, 2021 at 2:37 AM
How to do a screen recording to show a problem
Many times, the best way to report a problem is simply recording the screen while it occurs. We use and suggest a tiny app called RecordIt. It is free, mul...
Wed, 17 Jan, 2018 at 4:21 AM
Resetting or deleting application preferences
If a FontLab application is behaving strangely, sometimes resetting the app preferences may help.  If the problem is in FontLab VI, you can use the &quo...
Thu, 7 Jun, 2018 at 11:10 AM
Reporting problems, bugs and app crashes to FontLab support
If you experience problems with FontLab 7 or our other apps, please contact the FontLab support  team and report the problems. This helps us fix the problem...
Sun, 13 Sep, 2020 at 10:34 PM
Virus in FontlabClassicApps?
Question: I installed the TypeTool 3/Fontlab Studio Windows version that runs in Wine on macOS Monterey.  Sophos Anti-Virus reported a malicious threat in ...
Tue, 5 Apr, 2022 at 9:22 AM